Returns Process

The product is damaged.

Instead of the product specified in the order, another product was delivered.

The order does not match the data specified in the online store.

Conditions for returning goods:

Dear buyer, if there are no goods in the order you paid, then the amount of these goods will be returned to your account within 5-7 business days.

Online orders are processed immediately and cannot be cancelled. Within 1-2 days from the date of delivery of the order, you can return this product in a fully preserved presentation and packaging.

Hygiene items cannot be returned or exchanged. It is necessary to check the order and pick it up in the presence of the courier on the spot.

Refund for returned goods

Once we receive the returned product, we will let you know if a refund is available based on the condition of the product.

Return shipping:

The service for the return of goods is paid.

The return shipping cost should be paid by the buyer free of charge.

If you have any additional questions, you can contact us on 010 323 323.